FENCA Congress 2026

30 September – 2 October 2026
Hotel NH Málaga, Calle San Jacinto, Málaga, Spain
Calle San Jacinto 2, 29007 Málaga AN, Spain
Register

Welcome to the FENCA Congress 2026 – Málaga
Advancing Europe’s Credit Services Sector Through Collaboration, Leadership, and Shared Standards

The FENCA Congress 2026 brings together the foremost representatives of Europe’s credit services, debt collection, and debt management industries for a high-level exchange of expertise and strategic vision. As the flagship annual event of the Federation of European National Collection Associations, the Congress reflects FENCA’s mission as the leading European umbrella organisation, uniting national associations and promoting integrity, professionalism, and sustainable practices across the sector.

This distinguished gathering offers a unique platform for senior executives, policymakers, regulators, and industry leaders to connect, collaborate, and address the evolving challenges and opportunities shaping the European credit landscape.

Why Attend:

Pan-European Leadership & Influence
Engage with FENCA’s extensive network of national associations and key decision-makers, strengthening cross-border cooperation and contributing to a unified European voice for the industry.

Regulatory Insight & Strategic Dialogue
Stay ahead of critical developments in European policy and regulation impacting credit servicing, compliance, and consumer protection, through high-level discussions and expert-led sessions.

Knowledge Exchange at the Highest Level
Participate in core meetings such as the Legal Affairs Committee and Members’ Meeting, alongside thought leadership panels designed to foster innovation and share best practices.

Driving Standards & Professional Excellence
Explore how FENCA and its members are shaping a transparent, ethical, and future-ready credit services ecosystem across Europe.

An Inspiring Mediterranean Setting
Located in the heart of Andalusia, Málaga offers a compelling blend of business and experience. Beyond the Congress, attendees can enjoy a city rich in history, vibrant culture, and coastal charm from its renowned gastronomy and historic architecture to its dynamic arts scene and year-round sunshine. This exceptional setting creates the ideal environment to combine productive engagement with memorable experiences.

Join FENCA Congress 2026 in Málaga and be part of a pivotal European forum driving progress, collaboration, and excellence across the credit services industry.

Schedule

10:00 — 12:00
30/09/2026

FENCA Legal Affairs Committee

Only for members of the LAC.

15:00 — 18:00
30/09/2026

FENCA Members´ Meeting

Only for member associations.

19:00 — 22:00
30/09/2026

Welcome Reception

09:00 — 17:00
01/10/2026

FENCA Congress 2026 

Confirmed speakers: 

- Irinia Adamescu (European Commission)

- Claus Spedtsberg (President, FENCA)

- Matija Arapovic (Board Member, FENCA)

- Chris Lesley (Board Member, FENCA)

- Andreas Bücker (Director General, FENCA)

- Michela de Marchi (Vice President, FENCA)

 

20:00 — 23:00
01/10/2026

Gala Dinner

 

Important Notice

Please note that the Gala Dinner will be held outdoors in the gardens of Palacio de la Concha. Guests, particularly ladies, are kindly encouraged to wear footwear suitable for a garden setting to ensure comfort throughout the evening.

10:00 — 13:00
02/10/2026

FENCA AGM 

Only for delegates of member associations.

Congress Venue

The FENCA Congress 2026 will be held at the NH Hotel in the coastal city of Málaga, Spain

from 30 September to 2 October 2026

Book your room here

 

Become a Sponsor

Sponsoring Opportunities

 

Download the Sponsoring Registration Form 2026.pdf 

 

PLATINUM SPONSOR          10.000,00€

Become our Platinum Sponsor and check your exclusive benefits.

EXHIBITION BOOTH

Table provided by the hotel is included on the main conference day (2 October 2026)

COMPANY LOGO

Your company marked as a Platinum Sponsor on:

  • The screen at the main conference day, during the breaks
  • The congress homepage
  • The congress app
  • The roll-banner of the event

 ADD MATERIAL

Free choice of material to be distributed in the congress bags (pens, pads, flyers etc.)

1 ROLL-UP

Placed on stage

PR

Company video displayed during the conference break

CONFERENCE ADMISSIONS

2 conference admissions and special rate for additional attendees (20% discount)

A special discount code will be provided

SPEAKING OPPORTUNITY

Speaker on an agreed panel

PARTICIPATION LIST

The list of attendees is accessible via the congress app


SILVER SPONSOR        3.750,00 €

EXHIBITION BOOTH

Table provided by the hotel included on the main conference day (2 October 2026)

COMPANY LOGO

Your company marked as in the section “with the support of” on:

  • The screen at the main conference day, during the breaks
  • The congress landing page for registration and FENCA homepage
  • The congress app
  • The roll-banner of the event

AD MATERIAL

One flyer/brochure/other material on your sponsoring tables

CONFERENCE ADMISSIONS

1 conference admission and special rate for additional attendees (10% discount) | A special discount code will be provided

PARTICIPATION LIST

The list of attendees is accessible via the congress app


OTHER IDEAS?

Do you have other ideas or questions? Please contact us and we will be happy to discuss individual ideas. Please contact us at office@fenca.eu


 

MATERIAL

All materials for your booth must be supplied by the company (except the table) and must be received by the hotel no later than 21 September 2026. 

 

“FENCA Congress 2026”

Hotel NH Málaga, Calle San Jacinto, Málaga, Spain

Calle San Jacinto 2, 29007 Málaga AN, Spain

PHOTOS

The Congress will be accompanied by a photographer and documented inter alia at www.fenca.eu, the congress app, and FENCA Social Media.  

CANCELLATION POLICY

No refund will be granted in case of cancellation.

 

Travel Guide

Welcome to Málaga, a vibrant coastal city where rich history, Mediterranean charm, and modern culture come together.

As you prepare for the upcoming congress, we invite you to take some time to discover the captivating sights, beautiful streets, and unique atmosphere that make Málaga a wonderful destination to explore. From historic landmarks and fascinating museums to sunny beaches and lively plazas, this guide highlights some of the city's most iconic attractions for you to enjoy during your free time.

 

1. Málaga Cathedral

The beautiful Málaga Cathedral is a must-see during your stay. It is particularly notable for being unfinished: when viewed from the front, you will notice that one tower is missing. It was omitted during construction in the 18th century due to a lack of funds. The cathedral's interior is equally fascinating and well worth exploring.

Practical Information

  • Please note that the walk from the hotel to the Cathedral will take approximately 15–20 minutes.
  • At the entrance, you can choose whether you would like to take an audio-guided tour, including the entrance fee of 10 EUR, or add the Virtual Reality experience for an additional 5 EUR.
  • Please note that this visit is on a self-paying basis. Please bring your credit card or cash to cover the entrance fee.
  • The visit will take approximately 60–90 minutes.
  • After your visit, there are countless options for a coffee break or refreshing drink in the streets of Málaga's Old Town. Alternatively, you can return to the hotel and relax.

2. Picasso Museum

Did you know that Picasso was born in Málaga? It is therefore no surprise that an entire museum has been dedicated to him in the city.

The museum houses Picasso's works spanning more than 80 years, from his early years through to some of his final works. Even if you are not particularly interested in art, Picasso is certainly worth discovering. His paintings are fascinating and often unconventional, making the museum an interesting experience even for those who are not familiar with art.

After your museum visit, you can continue your Picasso experience independently with a visit to Picasso's birthplace, which is only 5 minutes away.

Practical Information

  • Please note that the walk from the hotel to the Picasso Museum will take approximately 15 minutes.
  • This visit is on a self-paying basis. The entrance fee is 13 EUR, and you can book your ticket online in advance.
  • The audio-guided tour will take approximately 1.5–2 hours.
  • After your tour, you can also visit Picasso's birthplace, Museo Casa Natal de Picasso, a rather small but also very interesting museum.

Museo Casa Natal de Picasso


3. Alcazaba Fortress & Castillo de Gibralfaro

The Alcazaba is one of the most popular highlights in Andalusia. This medieval fortress dates back to the Arab occupation. Its typical Arab horseshoe arches and stone lattice windows are reminiscent of buildings in Morocco, while the well-tended gardens of the castle complex offer beautiful views of the city and the sea.

The paved path up the hill to Castillo de Gibralfaro offers stunning views of the sea along the way. At the top, you will reach what is described as the best viewpoint in Málaga, with views across the entire city, the surrounding mountains, and the harbor with its ships.

At the Castillo itself, you can climb the castle walls and walk around the site. In the former powder tower, there is also a permanent exhibition of weapons and armor from the Middle Ages.

Practical Information

  • Please note that the walk from the hotel to the Alcazaba will take approximately 25–30 minutes.
  • More importantly, the path up to Castillo de Gibralfaro is quite steep and will require 20–30 minutes of uphill walking. The visit to the Alcazaba will also require quite a few steps uphill.
  • You do not need to be an Olympic athlete to take part in this visit; however, some physical fitness and proper walking shoes are required.
  • At the entrance, you can choose whether you would like to see both monuments (10 EUR entrance fee) or only one of them (7 EUR entrance fee).
  • Please note that this visit is on a self-paying basis. Please bring your credit card or cash to cover the entrance fee.
  • After your visit (Alcazaba: approximately 90 minutes; Castillo de Gibralfaro: approximately 45 minutes; walk between the two monuments: approximately 30 minutes), you will arrive on foot at the bottom of the hill, in the middle of Málaga's Old Town, where you will find countless options for a coffee break or refreshing drink. Alternatively, you can return to the hotel and relax.
  • Directions (walk 25–30 min): Hotel NH Málaga to Alcazaba de Málaga, Centro, Málaga - Google Maps
  • If you would like to visit Castillo de Gibralfaro first or only, you can use the following directions (approximately 30 minutes): Alcazaba de Málaga, Centro, Málaga to Castillo de Gibralfaro - Google Maps

4. Roman Theatre & Old Town Coffee Break

Long before the Moors, the Romans had already discovered the appeal of the Costa del Sol and settled here.

The Roman Theatre in Málaga was built in the 1st century AD and was used for various events. Following the fall of the Roman Empire and the arrival of the Moors in Andalusia, the theatre fell into disrepair. Eventually, the Moors used parts of it in the construction of the Alcazaba above it.

The theatre was not rediscovered and excavated until 1951. Today, you can still see the spectator stands and parts of the stage.

Practical Information

  • Please note that the walk from the hotel to the Roman Theatre will take approximately 20 minutes.
  • The walk will take approximately 20 minutes, depending on how many pictures you would like to take during the tour. 😉
  • No entrance fee 😊
  • After your visit, you will find yourself in the middle of Málaga's Old Town, with countless options for a coffee break or refreshing drink.
  • Directions (walk ca 20 min): Hotel NH Málaga to Málaga Roman Theatre - Google Maps

5. Muelle Uno Walk & Drinks with Seaview

Centre Pompidou Option

Muelle Uno is the newly constructed harbor promenade in Málaga, completed in 2011. It features many charming boutiques, restaurants, and cultural institutions.

The Centre Pompidou, with its many works by artists including Miró, Picasso, Frida Kahlo, and others, is also located here.

Muelle Uno connects the Old Town with the city beach and is ideal for a leisurely stroll between boutiques and yachts. At the very end of the promenade, where the beach begins, stands Málaga's lighthouse, La Farola.

Practical Information

  • Please note that the walk from the hotel to Muelle Uno will take approximately 20 minutes.
  • No fees for the tour 😊 (excluding Centre Pompidou).
  • At Muelle Uno, you are free to choose your activities: visit the Centre Pompidou, go shopping, or find the best seaview cocktail in Málaga.
  • Directions (walk ca 20 min): Hotel NH Málaga to Centre Pompidou Málaga - Google Maps

Enjoy Málaga!

We hope this guide helps you make the most of your free time during the congress and gives you the opportunity to experience some of Málaga's history, culture, architecture, and Mediterranean atmosphere.

We wish you a pleasant stay and many enjoyable moments in Málaga!

30 September – 2 October 2026
Hotel NH Málaga, Calle San Jacinto, Málaga, Spain
Calle San Jacinto 2, 29007 Málaga AN, Spain